The administrator of personal data is EUMOTORS sp. z o.o., with its registered office at ul. Dworska 1A / 2, 30-314 Kraków, Poland, entered into the National Court Register under KRS number 0001147077, NIP: 6762684170, hereinafter referred to as the Administrator.
The User is a person using the website https://eumotors.eu/ operated by the Administrator.
The User’s personal data may be processed on the following legal bases:
Necessity for the performance of a contract or to take steps prior to entering into a contract (Article 6(1)(b) GDPR), for the purpose of:
placing orders and fulfilling purchases;
registering a Customer Account (only if the “Register” option is selected in the shopping cart);
Legal obligation in connection with contract performance (Article 6(1)(c) in conjunction with Article 6(1)(b) GDPR), for handling claims and complaints;
Consent (Article 6(1)(a) GDPR) given by providing data via electronic forms on the website, for the purpose of receiving marketing communications;
Legitimate interest of the Administrator (Article 6(1)(f) GDPR), for the purpose of:
contacting the User — responding to inquiries, where the legitimate interest is customer care and communication;
pursuing claims related to the contract, where the Administrator’s legitimate interest is to assert or defend against potential legal claims;
Legal obligation (Article 6(1)(c) GDPR), for fulfilling obligations under applicable laws, including accounting and tax regulations.
Personal data may be shared with third parties processing data on behalf of the Administrator, such as courier service providers. These entities process data on the basis of agreements with the Administrator and only in accordance with the Administrator’s instructions.
Additionally, personal data may be disclosed to entities providing services such as: insurance, banking, equipment servicing, postal services, accounting, legal services, email hosting, and marketing.
Retention period: Data collected for account registration or order processing will be stored for the duration of the account’s operation and completion of purchases. The data will also be processed for a period allowing for complaint handling and stored until the expiration of potential claims or the end of the statutory archiving period, especially as required for accounting documents. This data includes: first name, last name, address, email address, and phone number.
Data collected for marketing purposes will be processed for as long as consent remains valid. This data includes: first name, last name, address, email address, and phone number.
The Administrator will cease processing personal data based on legitimate interest if an objection to such processing is submitted. If the processing is based on consent, personal data will be stored until the consent is withdrawn.
The User has the right to:
Access – to obtain confirmation from the Administrator as to whether or not personal data concerning them is being processed. If such data is being processed, the User has the right to access it and obtain the following information: the purposes of processing, categories of personal data, recipients or categories of recipients to whom the data has been or will be disclosed, the storage period or the criteria used to determine that period, the right to request rectification, erasure, or restriction of processing, and to object to processing (Article 15 GDPR);
Receive a copy of the data – to obtain a copy of the personal data undergoing processing. The first copy is free of charge; for any further copies, the Administrator may charge a reasonable fee based on administrative costs (Article 15(3) GDPR);
Rectification – to request correction of inaccurate personal data or completion of incomplete data (Article 16 GDPR);
Erasure – to request deletion of personal data if the Administrator no longer has a legal basis for processing or the data is no longer necessary for the purposes of the processing (Article 17 GDPR);
Restriction of processing – to request restriction of the processing of personal data (Article 18 GDPR) where:
the accuracy of the personal data is contested – for a period enabling the Administrator to verify the accuracy of the data;
the processing is unlawful and the data subject opposes the erasure of the data and requests the restriction of its use instead;
the Administrator no longer needs the personal data for the purposes of the processing, but it is required by the data subject for the establishment, exercise, or defense of legal claims;
the data subject has objected to processing – pending the verification whether the legitimate grounds of the Administrator override those of the data subject;
Data portability – to receive the personal data concerning them, which they have provided to the Administrator, in a structured, commonly used and machine-readable format, and to transmit those data to another controller, where the processing is based on consent or a contract, and the processing is carried out by automated means (Article 20 GDPR);
Objection – to object, on grounds relating to their particular situation, to the processing of personal data based on the legitimate interests pursued by the Administrator, including profiling. In such case, the Administrator shall assess whether there are compelling legitimate grounds for the processing which override the interests, rights, and freedoms of the data subject or for the establishment, exercise, or defense of legal claims. If the data subject’s interests prevail, the Administrator will be obliged to cease such processing (Article 21 GDPR).
To exercise any of the above rights, the data subject should contact the Administrator using the provided contact details and specify which right they wish to exercise and to what extent.
The provision of personal data is voluntary, but for data processed on the basis of legal obligation or for the performance and conclusion of a contract, necessary. Failure to provide such data may prevent the conclusion or performance of the agreement. Failure to provide contact details, including for the purpose of receiving marketing materials, will prevent communication and the delivery of such materials by email or phone.
If the User believes that the Administrator has violated personal data protection regulations, they have the right to lodge a complaint with the President of the Personal Data Protection Office (UODO) regarding such actions.
The website uses cookies. The Website uses cookies necessary for its operation and, upon your consent, analytical cookies. You can manage your cookie preferences via your browser or in the settings banner available on first visit. These cookies enable the Service Provider to deliver its services.
Cookies are used for the following purposes:
to create statistics that help us understand how Users interact with the website, which directly contributes to improving its structure and content;
to maintain the User’s session on the website, so that the User does not have to re-enter their login and password on each subpage or repeat actions such as re-adding a product to the cart.
Web browsing software (internet browsers) typically allows cookies to be stored on the User’s end device by default. Users of the Website can change their cookie settings at any time. Internet browsers allow for cookies to be deleted or blocked automatically. Detailed information on this can be found in the help section or documentation of the web browser.
Restricting the use of cookies may affect some of the functionalities available on the Website.
The User has the right to decide on the extent to which cookies are allowed to access their end device by adjusting the relevant permissions in their browser settings.
By leaving the default settings of the software installed on the end device unchanged, the User consents to cookies being stored on their device.

Contact regarding personal data protection: sales@eumotors.eu